The Flight of the Future


A ground-breaking study with British Airways.

2019 marks the centenary anniversary of British Airways, one of the most recognised and well-loved… Read more

The top 10 trends for 2019


The trends you need to get ahead in 2019
Another year and another chance to round up the game changing strategies coming in the year ahead. This year we are proud to say our Trending 2019 report received the top score from Forbes, who described it as “jam packed with… Read more

The Future of Customer Engagement Part One: Retention


Big Data creates insights that drive post-purchase engagement
When we consider how much more expensive it is to acquire new customers than… Read more

The Future of Banking


Banks of the future must maintain the human touch in customer experience propositions amidst the technology-driven changes in the industry.
 

Physical bank branches are disappearing across the country and a decreasing… Read more

Make customer data useful with data privacy


Privitar engineers data privacy to enable data first brands to utilize customer data
Foresight Factory invited Privitar to The Creative Exchange to discuss why engineering data privacy is essential… Read more

The Flight of the Future

A ground-breaking study with British Airways. 2019 marks the centenary anniversary of British Airways, one ...

The Future of Banking

Banks of the future must maintain the human touch in customer experience propositions amidst the technology-dr...

The Future of Customer Engagement Part Three: Advocacy

Flexibility drives post-purchase engagement and customer advocacy   When we consider how much more ex...

The Future of Customer Engagement Part Two: Post-purchase transactions

Continual product improvement increases post-purchase engagement and transactions   When we consider ...

Make customer data useful with data privacy

Privitar engineers data privacy to enable data first brands to utilize customer data Foresight Factory invit...

The Future of Customer Engagement Part One: Retention

Big Data creates insights that drive post-purchase engagement When we consider how much more expensive it is ...

The top 10 trends for 2019

The trends you need to get ahead in 2019 Another year and another chance to round up the game changing strate...

Punchy drinks combines low-ABV and alcohol free options for all

A rum punch for every occasion: PUNCHY drinks brings drinkers, teetotallers and moderators together. Foresigh...

6 things consumers believe about Brexit

How do British consumers expect Brexit to impact society? The UK is leaving the European Union on the 29th ...

Is a lack of light impacting your wellbeing?

LYS Technologies discusses how to let light in and improve wellbeing. During September, we invited Christi...

4 reasons why Amazon’s 4-Star store engages customers

I gave Amazon 4/5 stars for successfully bringing online retail trends into offline shopping. I visited...

Are you a pet parent?

The humanization of pets has opened a new world of digital pet healthcare Is your pup part of the family? D...